Balance shows your remaining credits, total usage and transaction history. Task details also show its usage. Credits cover AI resources used for work such as analysing the request, processing information and checking results. Usage depends on the work, the model and its rate. The High level uses a 1.5 multiplier on the base calculation; Low and Very high use the base calculation. When a task uses multiple models, their usage is calculated separately. The new terms apply to new runs; past charges are not recalculated.
Next to the message field, choose a task execution level: Low, High or Very high. High is the default. A higher level may use more time and credits. Your selection applies to the next message you send; ordinary chat replies are handled separately.
If usage data is incomplete, the system checks that the previous run has stopped and automatically reconciles usage. Confirmed charges remain visible; the service covers the unconfirmed remainder. If the stop cannot be confirmed, the check continues. For questions about a charge, email support@beemlix.com and identify the task.
In a chat, the incomplete-usage message refers only to that task. On the balance page it covers all tasks still awaiting reconciliation.
In the owner workspace, use Balance to grant credits to your own account; the grant appears in the transaction history. Task usage is charged to the website owner’s balance, including when an operator starts the task.
After a payment, the balance page shows the order status after returning. Credits appear after confirmation from the payment provider; if confirmation is delayed, check the status again.
Your subscription status and next payment date appear on the balance page. You can also cancel there. Cancellation is confirmed after the payment provider responds; a pending status is shown while it is being checked. A confirmed refund is marked as Refunded in your order history.
You can change plans in Balance up to three days before renewal. To upgrade, pay the full price of the new plan now; new credits are added once payment and the new schedule are confirmed, and remaining earlier credits keep their original expiry. The new payment date is determined after payment. A downgrade starts at the next renewal with no additional payment today. If an upgrade payment arrives after cancellation of the change or subscription, or after checkout expiry, its credits are added once for 30 days without changing the subscription.
Your balance combines subscription and additional credits; credits expiring sooner are used first. You can purchase additional credits during a paid subscription period, including after cancelling renewal. Each purchase is valid for 30 days, and purchased credits remain usable until they expire even after the subscription ends.